Using a conference call service to facilitate meetings can be a valuable option in today’s workplace: Not only can it save money on business trips and other transportation, but it can give teams a way to communicate at a moment’s notice. But there can be potential issues with conference calls. One of the major concerns is security. Conference call security is especially important when you’re meeting with clients, whose critical and confidential discussions need to be safe.
And sometimes, conference call security can fail. Just last year, a conference call organized by South Carolina Republicans was breached by state Republican staff members. None of the parties involved commented on the incident, but it appears the breach was created when someone from an unknown number called into the conference call — and no one noticed the phone number until the call had ended.
Security breaches like this can lead to more than just upset customers and loss of secure information. They can lead to disaster. Imagine if someone were able to listen in on one of your conference calls: How easy would it be for them to listen in? And how would you know if someone unauthorized were listening?
This is why choosing a conference call service that offers security is so important. With security features like participant count and automatic roll call, you’re able to know who’s participating in your conference call as participants join. And with added security features like Conference Lock and Security Codes, you can lock down your conference call and keep unfamiliar participants from joining. When you need a safe and secure way to communicate with your clients, the right conference calling service can make a significant difference.
You and your conference call participants need more than security: You need peace of mind. Whether it’s a planned event or a last-minute phone meeting, conference calls can offer you the flexibility and support to meet the needs of your clients, every day.
